Privacy Policy

Information Collection and Use

Forvol International Services Ltd respects your privacy. When you browse the site, we do not collect personal information about you. We only get personal information if you give it to us when we specifically ask for it in the following circumstances:

  • when you submit a form for an online enquiry, make a booking or purchase a service from our website or through email, letter, fax or phone
  • when you register with us or create an online account, subscribe to our newsletter, enter competitions or register for promotions
  • when you take part in surveys or provide us with feedback.
  • when you authorize our Facebook application.
  • when you access us through third party accounts such as Instagram or Twitter.

In order to help us maintain and improve our service to you, Forvol International Services Ltd also uses 'cookies' to collect information about your use of the website. Cookies are a feature of web browser software that allows web servers to temporarily store information within your browser, which in turn allows us to recognise the computer used to access Most browsers automatically accept cookies but you can delete existing cookies from your browser. You can also edit your browser options to choose not to receive cookies in future. We may use cookies to keep track of the transaction from one page to the next.

We use third-party application service providers to perform some tracking functions to measure the performance of our marketing efforts and how you utilize our services. These companies may use cookie-based information (not including your name, address email address or telephone number) about your visits to this and other web sites in order to measure advertising effectiveness.

We use Google Analytics for Display Advertising. We use Retargeting with Google Analytics for our online advertising. Third party vendors, including Google, show our advertisements on sites across the internet. This site and third-party vendors, including Google, use cookies to inform, optimize, and serve ads based on past visits to this website. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network advertisements using the Google Ads Preference Manager.

We use Facebook technologies to customise content and advertising, to provide social media features, and to analyse traffic to our website.

Log Data

We may also collect information about your visit to our website, based on your browsing (click stream) activities. This information may include the pages you browse and products and services viewed or booked for example. This helps us to better manage and develop our offers and to provide you with better products and services tailored to your individual interests and needs. We may use this information to measure the entry and exit points of visitors to the Site and respective numbers of visitors to various pages and sections of the Site and details of searches performed. We may also use this information to measure the usage of advertising banners, other click throughs from the Site. We may disclose information of this nature in aggregate form to third parties. Personal information on individual visitors will not be passed on to any third party.

Information we collect from other sources:

From time to time, we may obtain information about you or your Contacts from third-party sources, such as public database, social media platforms, third-party data providers and our joint marketing partners. We take steps to ensure that such third parties are legally and contractually permitted to disclose such information to us. The information we receive from other sources include demographic information, device information, location, and online behavioural data. We use this information, alone or in combination with other information we collect, to enhance our ability to provide relevant marketing and content to you and to develop and provide you with more relevant products, features, and services.


Users who have subscribed to our e-mail service or visitors purchasing products on the Site who have not opted out, will receive promotional mailings and e-mails from Forvol International Services Ltd. Your personal details will not be passed to any other third parties except where necessary to process your booking or enquiry and in order to process and arrange for the products and services you request. When you submit your booking or request to us you agree that we may use and transfer your personal information in this manner.


The security of your Personal Information is important to us. However, you would be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Forvol International Services Ltd, its contractors, agents, owners, and employees are not responsible for the content or the privacy policies of other websites to which this Site may link. We restrict access of any personal information to Forvol employees, contractors, and agents who need that information in order to process it. Anyone with access to this information is subject to strict contractual confidentiality obligations and strict action is taken if they fail to meet these obligations.


You agree to defend and indemnify Forvol from and against all third party claims and all liabilities, assessments, losses, costs or damages resulting from or arising out of (i) your breach of the Terms, (ii) your infringement or violation of any intellectual property rights, other rights or privacy of a third party, or (iii) misuse of the Service by a third party where the misuse was made possible by your failure to take reasonable measures to protect your username and password against misuse.